BSCAA is Australia's leading association for the building services industry. The BSCAA Excellence Awards showcase individuals and employee focused companies working in the Cleaning and Security Industries within Queensland. These awards recognise industry contribution from metropolitan SE Qld to the far reaching regions of Queensland, and acknowledge individuals, teams and business (both large and small).  You must be a BSCAA Member or employee of a BSCAA Member to be nominated! 

Entries are invited from Employers, Clients and Customers of the cleaning and security industries. Support and Administration staff also form part of these groupings as they are employed in these industries. The Excellence Awards are designed to acknowledge the outstanding contribution and achievements of employers and employees in contract cleaning and security.  

WINNERS WILL BE ANNOUNCED AT THE AUSTRALIANSUPER EXCELLENCE AWARDS COCKTAIL FUNCTION ON FRIDAY 11TH NOVEMBER 2022

CLICK HERE TO NOMINATE


Outstanding Cleaning Operator - South East QLD

Outstanding Cleaning Operator - Regional QLD

  1. Describe how this nominee has demonstrated outstanding performance within your business?
  2. Provide an example of how the nominee has gone above and beyond the call of duty.
  3. Give examples of how this nominee has demonstrated outstanding customer service and team collaboration.

Outstanding Leading Hand/Supervisor

(Cleaning Industry)

  1. Provide examples of customer service excellence, initiatives or strategies implemented, any measurements to demonstrate this excellence, eg; increase in customer satisfaction, decrease in customer complaints.
  2. How has the nominee demonstrated leadership in their role as a Leading Hand /Supervisor?
  3. Describe a significant moment in their role as a Leading Hand /Supervisor that demonstrates their eligibility as an outstanding nominee.

Outstanding Support Personnel in the Cleaning Industry  0 – 50 Employees

Outstanding Support Personnel in the Cleaning Industry  51+ Employees

Outstanding Support Personnel in the Security Industry

  1. Provide examples of how the nominee demonstrates an ability and willingness to work positively, exceeds expectations and how they have made significant contributions to their area within the business. 
  2. Define the achievement of the nominee within customer service (internal & external stakeholders), communication skills, problem solving and creativity and resourcefulness.
  3. Describe how the nominee demonstrates teamwork, professionalism and commitment within their role whilst supporting the organisation. 


Outstanding Security Operator

  1. Provide examples of skills such as knowledge of public safety and security, attention to detail, preparedness and ability to remain calm in stressful situations, demonstrating this operator's outstanding attributes.
  2. How has the person demonstrated honesty, integrity and observation skills?
  3. How has the person effectively resolved issues and prevented threats?

Recognition of Commitment to Diversity

  1. Explain how your company supports inclusion, creates opportunities for all staff and how you value the uniqueness of individuals. 
  2. What endeavours or initiatives have been implemented to provide opportunities to disadvantaged groups? 
  3. How does your Business contribute to the Local Economy and Community? 

Outstanding Manager of the Year Award

(Cleaning Industry)

Outstanding Manager of the Year Award

(Security Industry)

  1. Provide examples of how the nominee demonstrates commitment to leadership behaviours, and act as a role model to others? How do they motivate and lead the team successfully?
  2. Highlight any challenging aspects in their role, and details of how they overcame them.
  3. Provide examples of how the nominee has pursued ongoing leadership learning opportunities and professional development, which drives organisational efficiencies.

Recognition of Service – Outstanding Individual Contribution to the Industry

  1. How many years of service has the nominee dedicated to the industry/your company? What have their roles and contributions been?
  2. Describe how the nominee's long term employment or time in the industry has added value to your business or to the industry.
  3. Outline the characteristics of the nominee over their time in your business / industry.

Eco Warrior Award - Individual

  1. Explain the driver for the environmental sustainability and how it was implemented by the person. 
  2. What methods were used, why were these methods used?
  3. Is this practice transferable across other parts of the business or clients?

Environmental Best Practice Award - Company

  1. How has your company reduced their environmental impact and maintained business sustainability?
  2. How has your company promoted and advocated for better environmental best practice with stakeholders?
  3. Give examples of how your company train employees about your environmental policies and practices.

Recognition of an Outstanding Industry Supplier

  1. Describe the suppliers' innovative aspects that make them stand out in the marketplace.
  2. Describe how this supplier has built effective relationships within our industry.
  3. What are some examples of how this supplier has provided products/service that has added value to our industry?

Most Valuable Cleaning Team - South East Queensland

Most Valuable Cleaning Team - Regional

  1. Describe a time where your team has gone above and beyond the normal routine 
  2. Provide an example where the team members work collaboratively together
  3. Describe how the team encourages commitment and accountability


Outstanding Owner/Operator in the Cleaning Industry

0-10 employees

Outstanding Owner/Operator in the Security Industry

0-10 employees

  1. Describe the level of customer service and the quality of service your business provides. How does your business manage, monitor and measure customer expectations and satisfaction?
  2. Explain the success of the business; Detail growth, innovation, recognition by clients, industry or suppliers. 
  3. Outline any challenges you have faced, the impact of these challenges and how they have been dealt with.


Outstanding Company in the Cleaning Industry 

Outstanding Company in the Security Industry

  1. Describe the level of customer service and the quality of service your business provides. How does your business manage, monitor and measure customer expectations and satisfaction?
  2. Explain the success of the business; Detail growth, innovation, recognition by clients, industry or suppliers. 
  3. Outline any challenges you have faced, the impact of these challenges and how they have been dealt with.


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